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Trail Pals Horse Trailer Accessory Store sells hard to find horse trailer parts and accessories. As a Trail Pals customer you can rest assured that we will provide you with the best possible customer service that we can. If we are unable to sell you the part you need for your horse trailer we will help you find it! We are more interested in making friends than making a new customer. We are a Christian based company who prides ourselves on our integrity, honesty, and stand behind our parts and our customer service. If for some reason you are not happy with purchase, please let us know. We will do everything in our power to make it right. We encourage our customers to check out shipping information page about questions with shipping. And check out our Return Policy page for information on how to return a product that you don’t want or ordered by mistake. Again thank you so much for choosing Trail Pals Horse Trailer Accessory Store for your horse trailer parts and accessory needs. If you need to contact us you can do so my email at info at trail pals dot com, by phone at one eight four four two nine six five zero zero six, by fax at one eight eight eight four five six seven nine eight two, or if you have trained a homing pigeon do deliver messages, we will gladly take your communications.