Lower 48 United States:
Small lightweight items are most likely to be shipped via the United States Postal Service, either by First-Class, or Priority Mail.  Heavy or bulky items may be drop-shipped from the manufacturer, via UPS or FED-EX ground, mailed by Parcel Post or delivered by overland freight. We strive to deliver most items within 5 business days (or one week), and we generally notify you by e-mail of any delays. When we take your order we will indicate to you if the item is not in stock.  Should anything change after the order, we will contact you immediately (before shipping). Added *FOB (Freight On Board) charges are based on size and weight of the product, not the destination. 

Hawaii and Alaska:  Small parts orders that are shipped by Priority Mail will have our standard shipping charges. We will ship you large items, but you may pay more for shipping. With large or heavy items, we will calculate the least expensive shipping charge for you before we collect your payment. We can also ship to a ocean shipping company or broker located at a seaport on your behalf.

Canadian and International:  Orders are usually shipped by International Priority Mail, but if you purchase a large item, we will calculate your shipping charge on a case-by-case basis, and then collect your payment. We can ship to a shipping broker for you. Customs charges are always the customer's responsibility (see more info below).

All payments must be made by International Money Order, Cashier's Check or Personal Check issued from a financial institution in the U.S.A., USPS Postal Order, authorized credit card, or processed through PayPal. 

Trail Pals Horse Trailer Accessory Store always reserves the right to receive the funds into our account before shipping the order.

Customs Information:
All items entering foreign countries are subject to the assessment of duties, taxes, and administrative fees. The destination country determines these costs. If duties and taxes are assessed on an item, they are collected from the recipient of the shipment. To learn more (before ordering) visit these sites: www.usps.com/global/customs.htm (for specific country information), www.coomd.org (for general customs information)

WILL CALL Service: Monday-Friday. If we have an item in stock & if we agree, customers may pick up their pre-paid items at our location in Sandy, Oregon. There will be no handling charge if the merchandise does not have to be packed for shipping. If we have to package the merchandise for shipment, a maximum $3.00 handling charge may be added to each box.

*If the order is over $550.00, the shipping charges go up $2.00 for every $50. more ordered.

*If there is an item marked  FOB (for oversized or overweight items) and it doesn't have a FOB price, please call before ordering to confirm the FOB charge.